Uninstall symantec endpoint protection windows 7

For information on preparing for disaster recovery, see Disaster recovery best practices Removing the Symantec Endpoint Protection Manager The recommended method is to use the standard Windows uninstall method. Connecting existing clients to a new or reinstalled Symantec Endpoint Protection Manager If it becomes necessary to uninstall and reinstall the Symantec Endpoint Protection Manager without preparing in advance for disaster recovery, it is possible to reconnect existing Symantec Endpoint Protection clients to a new manager installation.

What to do when conventional uninstall methods fail Sometimes the recommended and preferred methods for uninstalling Symantec Endpoint Protection fail or do not work as expected.

Mac client uninstall Removing the Symantec Endpoint Protection client from Mac computers requires different methods and tools. Removal from a single client or small group of clients As of version 14, you can uninstall directly on the Mac.

As of You may be required to enter a password. In versions earlier than Removal from a large group of clients You can accomplish removing a large number of clients at once by using the SymantecRemovalTool in conjunction with a remote management system like Apple Remote Desktop.

What to do if conventional methods fail The RemoveSymantecMacFiles utility will remove all files and folders related to the Mac client install. Copy the folder that contains Cleanwipe. Double-click Cleanwipe. Accept the license agreement, and then click Next. Select the Symantec products you want to remove, and then click Next twice. When the tool finishes running, you may be prompted to restart the computer. After the computer restarts, CleanWipe reopens and continues to run.

Click Next. Edit the ProviderOrder value to take out SnacNp from the list. Repeat steps 5 and 6 for the 25, 26, and 4 keys. Restart the computer into Safe Mode. In Safe Mode, log on as the Administrator account. Delete the following files and folders. If a file or folder is not present, proceed to the next one. Right-click EfaData, click Properties, and uncheck Read-only. Delete EfaData. In all cases delete the files with the extensions. On the Summary tab, check to see whether the file was created by Symantec.

If it was, delete the file. Repeat steps 10 and 11 for every file in the folder. Type pnputil -e to list the Symantec drivers in the driver store. Type pnputil -f -d oem. Type exit to close the command prompt. Close the Windows Registry Editor.

In the Device Manager devmgmt. Delete any network adapters to which teefer was attached. This causes the adapters to be reinstalled. This step must be done in order for there to be network connectivity after you restart the computer. Restart the computer into normal mode. Type regedit to open the Windows reistry editor. Browse the Uninstall sub keys in the left-hand pane, check the values in the right-hand pane to find a value for DisplayName that is Symantec Endpoint Protection.

As of version 14, you can also incorporate CleanWipe functionality directly into the Symantec Endpoint Protection client package. You can enable this option with client installation settings. How can I remove Symantec products from my computer? When the tool finishes running, you may be prompted to restart the computer. After the computer restarts, CleanWipe reopens and continues to run.